Patient Satisfaction Survey
The staff at Michiana Behavioral Health would like you and your family to have the best possible experience while in our care. Our goal is, and always will be, to exceed your expectations. These surveys provide Michiana Behavioral Health with important feedback regarding our services. The survey asks patients to agree/disagree with statements related to the care they received on a 1 – 5 scale, with 1 = strongly disagree and 5 = strongly agree. Here’s how patients rated us:
2016 Survey Results
4.5 out of 5 = I was satisfied with my physician.
4.5 out of 5 = Overall I was very satisfied with my treatment.
4.6 out of 5 = I feel better now than when I was admitted.
4.7 out of 5 = I understand what my medications do and why/how I should take them.
4.7 out of 5 = I understand the importance of following my discharge plan.
4.5 out of 5 = Overall, I was very satisfied with my treatment.
4.5 out of 5 = I would recommend this facility to someone needing treatment.
“I want to thank all of you for your priceless care and support through one of my darkest periods. Your kindness and empathy is something unmatched throughout the world I’ve known. From the lunch lady, to the Dr., to the case worker, to the techs. I can honestly say I felt love from all of them.” –Adult Female Patient
“This place saved my life. I am thankful that a place like MBH was available. The staff are dedicated, knowledgeable and shows how much you care about the people here for treatment.” –Adolescent Male Patient